Frequently Asked Questions
Are the clothes original?
All the items we sell are original. We strictly inspect them to ensure this, as we know this product is often used for resale.
How long do shipments take?
Parcels are usually shipped on Tuesdays and Fridays via GLS.
Once delivered to GLS, the estimated delivery time is 1 to 3 business days.
Do you offer discounts for large wholesale orders?
Yes, we offer discounts for large wholesale orders of vintage clothing. The larger your order, the greater the discounts we can offer you. Contact us for more details about our offers and discounts.
How can I contact your sales team?
You can contact our sales team via the contact form on our website, by email, or on Instagram. We're here to answer all your questions and help you place your order in the best possible way.
Are returns accepted?
We do not accept returns. However, if we have made a mistake in the batch, we will refund you by sending the corresponding garments. To manage the incident, please contact us with details of the situation at the following email: theneweraelegance@gmail.com
Can I make money selling your clothes?
Yes, absolutely. It's our top priority, as we choose products and bundles that will make us money. We have over four years of experience selling on Vinted and fully understand the market's needs.
How much money can I make selling your clothes?
A profit can be made with all of our lots. This profit can range from 50% to 300%, and depends greatly on the individual lot.
If you can take attractive photos and make the most of your products, you'll make more profit.